Shipping & Delivery Policy – myHairoo.com
At Hairoo, we strive to process and ship your orders quickly. Once an order is placed, it immediately enters our processing system, and we are unable to modify, cancel, or alter it.
Order Processing & Shipping Time
- You will receive a shipment confirmation email within 1-3 business days after placing your order.
- Shipping typically takes 2-5 business days, depending on your location and our logistics partners.
Address Changes
- If you need to change your delivery address, please contact us immediately.
- Address changes can only be made before the package is dispatched. Once shipped, we cannot modify the address.
Lost or Delayed Packages
- Hairoo is not responsible for lost packages due to incorrect addresses provided by customers.
- Once the package is handed over to the logistics partner, it is out of our control.
- If your package is delayed or marked as delivered but not received, please contact your local courier service for assistance.
Delivery Charges
- Inside Dhaka: BDT 80
- Sub-area Near Dhaka: BDT 100
- Outside Dhaka: BDT 130
For any further assistance, feel free to reach out to us. Happy shopping with Hairoo! ✨